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Over 80,000 UK households warned NOT to switch energy firms after supplier suddenly goes bust

Published on April 03, 2025 at 03:08 PM

THOUSANDS of UK households have been warned against switching energy firms after a supplier suddenly went bust.

Rebel Energy that it is ceasing to trade, becoming the latest energy firm to go under.

Woman looking stressed while reviewing bills.
Customers have been warned against changing energy firms – as a company ceases trading
Young couple reviewing documents at a laptop.
About 80,000 UK households were left without an energy supplier
Smartphone displaying an online energy bill next to British currency.
The news comes as energy bills increase

Consequently, around 80,000 customers in theUKwere left without a supplier.

Despite this predicament, these customers have been warned not to switch energy company just yet.

MoneySavingExpert has outlined the key need-to-knows, including that Rebel customers' gas and energy supply will not be disrupted.

Customers of Rebel Energy are set to be contacted by their new supplier in the coming days.

And once that new supplier is in place, the customers will next be moved to its standard variable tariff.

The governs these default tariffs, ultimately setting a maximum amount which energy suppliers can charge for each unit of energy, in addition to standing charges.

Customers are also advised to wait to be contacted by their new supplier before switching.

While this makes the account transfer process smoother, customers are free to switch provider once transfer is complete – and won't be charged exit fees.

Any ongoing switches to Rebel Energy would go through – but the customers would be transferred to the new supplier appointed by .

Conversely, any already started switches from Rebel Energy to a different provider would also continue.

The news came as energy have just rocketed up for millions.

The came into force, meaning the average dual fuel bill for those not on a fixed deal has risen from £1,738 a year to £1,849.

This is an increase for the average household of £111 a year, or £9.25 a month.

Meanwhile, the latest price cap rise marks the third consecutive increase.

Tim Jarvis, director general for markets at , previously addressed the news.

He said: “Rebel Energy customers do not need to worry, and I want to reassure them that they will not see any disruption to their energy supply, and any credit they may have on their accounts remains protected under Ofgem‘s rules.

“We are working quickly to appoint new suppliers for all impacted customers.

“We'd advise customers not to try to in the meantime, and a new supplier will be in touch in the coming weeks with further information.”

Woman looking stressed while reviewing utility bills.
Rebel Energy's customers are being transferred to a new supplier
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