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Nationwide making a big change to opening hours at over a dozen bank branches within days

Published on March 27, 2025 at 02:08 PM

BRITAIN'S biggest building society is making a big change to the opening hours at over a dozen of its branches within days.

Nationwide is revising the opening times at 12 high street branches from April 14.

Exterior view of a Nationwide bank branch.
Search for your local branch to see if its midweek closing days are changing in our tool below

As a result, the days your local branch is typically closed will be moved to different points in the week.

For example, the Nationwide branch in Bangor, Wales, will adjust its midweek closing day from Wednesday to Friday.

As a result, starting from 14 April, the branch will operate from 9am to 4.30pm, Monday through Friday, instead of its current schedule of Monday, Tuesday, Thursday, and Friday.

The building society's branch in Reigate, Surrey, will switch its midweek closing days from Wednesday and Thursday to Monday and Wednesday.

This means the site will operate from 9am to 4.30pm, Tuesday, Thursday and Friday, instead of its current schedule of Monday, Tuesday, Tuesday, and Friday.

Meanwhile, Nationwide in Kendall, will adjust its midweek closing days from Wednesday and Friday to Monday and Friday.

As a result, the branch will operate from 9am to 4.30pm, Tuesday, Wednesday and Thursday, instead of its current schedule of Monday, Tuesday and Thursday.

A Nationwide spokesperson told Flying Eze: “We remain committed to our branch promise that everywhere we have a branch we will remain until at least the start of 2028.

“We continually review branch opening days and hours based on customer demand and we are pleased to be increasing opening hours overall.

“For individual branch opening hours, please see our branch finder on our website.”

Search for your local branch to see if its midweek closing days are changing in our tool below.

What's happening at other banks?

Santander is set to drastically slash opening hours at 36 of its high street branches, Flying Eze revealed earlier this week.

This move comes as part of a broader restructuring, which also includes theclosure of 95 branchesand the conversion of 18 to “counter-free” service desks.

Currently, most of the affected branches are open Monday to Friday from 9.30am to 3pm, with many also open Saturday mornings from 9.30am to 12.30pm.

Going forward, these branches will be open only three days a week from June 30.

Of the affected locations, 21 branches will adopt a Tuesday, Thursday, and Saturday timetable.

An additional 14 branches will adopt a Monday, Wednesday, and Friday timetable, opening from 9.30am to 3pm on these days.

Meanwhile, the final branch on the list, located in Caerphilly, will see its hours cut further, from every week day to just Tuesdays and Thursdays, with opening hours from 9.30am to 3pm.

The bank said the changes are due to changing customer behaviour and a significant increase in digital transactions.

The bank, which serves over 14million UK customers, announced earlier this month that it plans to close 95 branches across the UK.

Following the shake-up, just 349 branches will remain on the high street.

What you can do if your local bank is set to close

There are still a number of ways people can access basic banking services without having to venture to another town with a branch.

You can use one of the Post Office’s 11,684 branches to perform basic banking tasks — but not to open new bank accounts or take personal loans and mortgages.

You can find your nearest Post Office branch by visiting postoffice.co.uk/branch-finder.

Meanwhile, many banks offer a mobile banking service – where they bring a bus to your area offering services you can usually get at a physical branch.

Other banks use buildings such as village halls or libraries to offer mobile banking services.

It's worth contacting your bank to see what mobile services they have available, and when they might next be in your area.

New super ATMs are being rolled out across the UK where branch closures have left residents unable to access essential banking services.

These ATMs will allow customers to withdraw funds, access their balance, change PIN numbers and deposit cash.

Bank of Scotland, Barclays, Halifax, Lloyds, NatWest, Royal Bank of Scotland and Ulster Bank are already signed up to allow deposits, at the super ATMs.

Banking hubs are also being opened across the UK with 250 set to be available by the end of 2025.

These sites typically feature a counter service operated by the Post Office as standard, enabling customers to conduct routine banking transactions conveniently.

Eachhubalso has a private area where customers can consult with staff representing their banks for more complex matters.

What services do banking hubs offer?

BANKING hubs offer a range of services to bridge the gap left by the closure of local branches.

Operated by the Post Office, these hubs allow customers to perform routine transactions such as deposits, withdrawals, and balance enquiries.

Each hub also features private booths where customers can discuss more complex banking matters with staff from their respective banks.

Staff from different banks are available on a rotational basis, ensuring that customers have access to a wide range of banking services throughout the week.

Additionally, customers can receive advice and support on various financial products and services, including loans, mortgages, and savings accounts.

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