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Most popular high street banks revealed including Nationwide, Lloyds and NatWest

Published on April 24, 2025 at 10:58 AM

THE most popular high street banks have been revealed with Nationwide, Lloyds and NatWest all making it into the top three.

The have seen their customer numbers grow by more than others on the high street, after offering incentives including generous cash payments.

Row of high street banks in Staines-upon-Thames, Surrey.
The most popular banks for those switching have been revealed

topped the leader board for the period from October 1 2024 to December 31 2024, having attracted a net total of 51,254 customers.

It was closely followed by which gained 50,061 customers, according to data from the Current Account Switch Service (CASS)

took the third spot and saw customer numbers grow by 7,279 while the Co-operative Bank came in fourth after attracting 3,812 more customers during the period.

In the three-month period both Nationwide and Lloyds were offering to switchers.

Nationwide had offered customers £175 to switch their current accounts, while Lloyds was offering £200.

However, consumers said their key reasons for switching banks were the online and mobile banking services offered followed by interest rates, customer services and spending benefits.

saw the biggest net loss in customers during the same period with 37,128 more customers leaving the bank than joined.

It was followed by , which lost a net total of 20,508 customers.

CASS is an online service that facilitates the bank switching process handling payment transfers and the closure of old accounts.

It said that in total more than one million customers switched bank in the year to March 2025.

John Dentry, owner and operator of the Current Account Switch Service, said: “The past quarter has provided a turbulent economic backdrop, no doubt encouraging increasingly money-conscious consumers to take action.

“By taking advantage of the competitive and dynamic banking market, they have been able to capitalise on more competitive rates, incentives, or improved features.

“As the service continues to provide consumers with a quick, free and easy way to switch accounts, it’s important that those who are yet to consider their options assess whether they’re with a bank that best suits their needs. With a full spectrum of products and perks available, now is the time to consider that switch.”;

Last year .

He said: “If you do one switch, it's an application on your credit file which has a very minor, short-term negative effect.

“Lots of those in a short space of time can have an impact. Banks also like to see evidence of longevity, so that's also slightly negative.

“So I wouldn't switch my bank account if I had a mortgage application during the two months.”

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