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Huge queues at Dover as IT failure forces manual passport checks sparking delays for 1000s heading on Easter holidays

Published on April 13, 2025 at 07:26 AM

LONG queues were seen at the Port of Dover today as an IT failure forced manual passport checks.

Travellers were told to expect delays of up to 45 minutes at the UK's busiest international ferry portin Kent.

It was reported that there was an issue with the border processing systems on the French side.

A statement read: “TrafficUpdate at #PortofDover at 7am. There is currently a 25 minute wait at border control.

“Passport checks are taking place manually due to an issue with border processing systems across France. Thanks for your patience.”

An update said: “There is currently a 45 minute delay through French Border Control due to French IT system failure.

“The Port of Dover are working with our French colleagues to process all passengers as quickly as possible.”

Long queue of vehicles at French border control in Dover, UK.
Long queues of travellers at French border control before boarding ferries from the Port of Dover
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