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Urgent warning to ‘stay away’ from UK hospital AGAIN as winter virus outbreak sparks chaos

Published on April 17, 2025 at 02:39 PM

PATIENTS have been warned to stay away from a major hospital for a second time this week – this time as it grapples with surging norovirus cases.

residents unless it was a genuine emergency, as staff readied themselves for an Easter rush of patients.

Exterior view of Queen Alexandra Hospital in Portsmouth, England.
Patients were urged to stay away from Queen Alexandra Hospital as it grapples with a norovirus outbreak
Ambulance leaving Queen Alexandra Hospital emergency department.
It warned patients and visitors not to come if they'd experienced telltale symptoms

“Emergency departments are for life-threatening injuries and conditions, and are not the right place for non-urgent injuries or illnesses,” a noticeposted to the Portsmouth Hospitals University NHS Trustwebsite said.

bosses warned that as many as 400 people go to Queen Alexandra Hospital's A&E each day during bank holiday weekends, “including those who could be better treated elsewhere”.

Now, the Cosham-based hospital warned patients that “strict measures have been introduced” in wards “to stop the spread of “.

It's a nasty diarrhoea and vomiting bug that's usually most prevalent in colder months, but this year's wave has.

“Norovirus is highly contagious and can spread rapidly in healthcare settings, putting vulnerable patients and healthcare workers at risk,” hospital bosses warned patients.

“We are asking that if you are feeling unwell or experiencing nausea, vomiting, or diarrhoea you do not attend the hospital unless it is a medical emergency.

“If you need urgent medical advice please contact NHS 111 online or call NHS 111.”

It asked patients attending scheduled appointments or planning to visit A&E to think twice before doing so if they had telltale norovirus symptoms.

“If you are experiencing symptoms and are due to attend an outpatient appointment, please phone the department ahead for advice and guidance before attending the hospital,” the trust suggested.

“In addition, people are asked not to visit the hospital if they have had any of these symptoms in the past 48 hours.

“This includes the Emergency Department or any outpatient appointments.”

Symptoms of the bug include sudden onset of nausea, vomiting, diarrhoea, and stomach pain.

These are often accompanied by a mild temperature or body aches.

The most recent data from the UK Health Security Agency (UKHSA) for the week ending March 30, showed that norovirus cases had started to decrease somewhat but still “remained high”.

The were 2,388 confirmed cases in the three weeks leading up to March 30, almost 9 per lower than the previous three-week period but still more than double the amount of cases usually seen at this time of year.

The number of norovirus outbreaks reported during that same chunk of time were also 22 per cent higher than usual.

Visits restricted

Portsmouth Hospitals University NHS Trust also released guidance for anybody visiting the premises.

It asked people to wash their hands with soap and water regularly when entering and exiting the ward and hospital.

Visits are also being limited to one designated friend or family member per patient for one hour a day.

People will need to contact the ward directly to book a slot, they can't just turn up – visiting hours are from 10am to 2pm, and 5pm to 8pm, seven days a week.

The Trust said these restrictions will not apply to patients who need end-of-life care or require additional support.

No changes were made for visits to children or maternity wards.

Illustration of six norovirus symptoms: feeling sick, diarrhea, vomiting, headache, high temperature, and aching arms and legs.

Ann Thomas, Chief Nurse and Director of Infection, Prevention Control at the trust said: “We are continuing to see high numbers of norovirus cases in our hospital setting and people are continuing to visit the hospital with norovirus symptoms.

“Whilst we recognise how important visitors are to the overall wellbeing of our patients, we must stop the spread of this virus in our hospitals to protect our vulnerable patients and staff.”

It follows several hospitals across the UK pleading with patients unless completely necessary.

The Heartlands Health and Care Partnership – which oversees NHS hospitals and GP surgeries in Surrey – advised patients to use NHS 111 and pharmacies for non-emergencies and minor ailments.

The Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust – which runs the Doncaster Royal Infirmary, Bassetlaw Hospital and Montagu Hospital – followed suit.

Dr Nick Mallaband, acting executive medical director of the trust, said: “Bank can be especially busy for the NHS.

“If you take time now to check you’ve got enough of your regular medications, know which local services are open, and understand where to go if you need help, you’ll be doing your bit to help keep emergency care free for those with urgent and life-threatening issues.”

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