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My van was trapped in a posh car park for TWO years – now I’ve been hit with a £43k bill… it’s an absolute debacle

Published on April 09, 2025 at 06:08 AM

A VAN driver claims he's had to fork out £43,000 after his vehicle was trapped in a posh car park for two years.

Furniture designer Mark Lucas, 48, left his Vivaro in an underground mechanical stacked car park on Rathbones Square in December 2022 as he worked at a nearby house.

Modern office building courtyard with landscaping and people sitting.
Mark Lucas said his van was trapped in a mechanical carpark in Rathbone Square, London, for two years
Silver Vauxhall Vivaro van parked outside a building.
The Vauxhall Vivaro had cost Mark £39,000

However, later that evening he couldn't access his car because the stacker had “malfunctioned”.

Mark said after speaking to the concierge he was told he could collect the van after the weekend, but alleges ongoing mechanical problems meant he couldn't get his van for two years.

The amount he eventually paid out – taking into account s fees, van depreciation and the hire of the temporary vehicle – was several thousand more than the £39,000 he paid for the vehicle just months before.

On January 31 2023, he was told in an email that the van was stuck and a new lifting platform would take 40 weeks to fit and repair, reports The Telegraph.

In the meantime, Mark hired a van for £800 a month.

Early last year he said he was informed repairs were unlikely until May and that any losses would be recovered by whoever had overall responsibility.

Mark told the newspaper: “Every time we thought we would get close to the date when we thought we could get the van back they pushed it back.”

He added: “I’ve had a great amount of frustration over it and a great amount of anxiety over it, we haven’t been able to grow our because we literally cannot afford to put any more into the business.”

Flying Eze has approached Double Parking Systems and Rathbone Square for comment.


Have you suffered a similar problem? Email [email protected]


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